Online Survey Software
Would you like to capture information on the opinions and behaviours of people that matter to your business – like your employees, customers, business partners and suppliers? Do you want to do some market or scientific research?
This is a comprehensive survey tool with real-time, web-based reporting and analysis.
White-labeled – yes, really white-labeled!
Your survey is your survey with your choice of branding, not ours! You have complete control over the headers, footers, fonts, shading, borders, help pages, finish pages etc – either through an easy to use editor, through HTML editing or via the use of stylesheets.
Panel Management
Do you have a panel of people whom you would like to register and then call on for your surveys? This software will enable you to select from the panel for a survey based on your criteria.
Integration to email marketing
Would you like to use email as a way of inviting people to take part in your survey? The integration to our email marketing software makes list selection, broadcast and tracking a simple process. Survey reminders to those who haven’t yet taken part in the survey are simple too.
Web-based and mobile surveys
Surveys can be deployed on your website and via a mobile phone too.
Automatic email follow-up
The software enables you to automate the broadcast of emails based on input to your survey. For example, a poor customer satisfaction rating might result in an email to your customer satisfaction manager to prompt appropriate action. Or a response indicating a lack of product knowledge might result in an email to the survey taker informing them about that product.
Instant access to analysis
As soon as your survey is answered, the graphs and bar charts for each question are updated. You can view these online or download to a report. You can see the detail that each person gave, and export the results to another package or spreadsheet. The software provides the ability to do more in depth analysis too – using a combination of demographics, survey answers and scoring.
Multiple question types
Not just tick boxes and comments – likert matrices, % rates and lots of other types of question can be created.
Branching
There’s no need to tell people to skip questions, its easy to set up the survey so that they are automatically guided to the right questions depending on the answers to previous questions.
Intellegentia’s Pro-Agency Services
We offer support and guidance to our software users over the phone and in person. We aren’t just technical experts in this software though – we’ll help you with all aspects of your survey. Be it the branding and design elements, the questions you should be asking, the distribution of the survey, list sourcing, or simple training and support – we’ll thoroughly enjoy giving you all the help and advice you need to get the response levels and information you need from your surveys.
Pro-Agency is delivered and managed by Intellegentia Ltd, using SpinnakerPro™ and SensorPro™ applications by Narragansett Technologies Ltd. Organisations like Bankhall, Premier Mortgage Service, CampdenBRI, Coty, Tesco, Pepsi, Leading Hotels of the World, Ogilvy, Bluecycle, and Wines of South Africa have all benefited from the use of SpinnakerPro™ and SensorPro™.
We are delighted with the results achieved so far. As well as identifying prospects, Intellegentia's solution has helped us to optimise our processes, allowing both the sales and marketing efforts of the company to become more automated, measurable, and focused.
